Shipping policy

PRODUCTS PURCHASED

Delivery times are provided as an estimation only and are not guaranteed. All timeframes are calculated in business days, excluding weekends and holidays. Once packages are handed over to the shipping carrier, delivery timing is beyond our control and subject to the shipping carrier's policy and estimated delivery timeframe.

T5T STUDIO are not held responsible for:

  • Mistakes made by carriers (Singpost, J&T Express)
  • Wrong addresses given by customers
  • Damage orders by carriers
  • Stolen packages after delivery
  • Delayed packages

Fulfillment time is 2-6 business days. 
(Business days does not include weekends and holidays.)


This is NOT a shipping & delivering time. 
Once packages are dispatched, T5T Studio does not hold any control.
For any issues (delays, address changes, etc) please contact us immediately.

If you have a specific question with regards to your shipment, please contact us at twenty5twentystudio@gmail.com, DM or Telegram chat us @t5tstudio and provide your order number.